1. Information We Collect
We may collect the following personal information when you submit a form or contact us:
- Full name
- Email address
- Phone number (including WhatsApp)
- Location (if provided)
- Any information you voluntarily include in your message
We do not knowingly collect personal information from children under the age of 18.
2. How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Communicate regarding puppy availability
- Determine suitability for puppy placement
- Maintain records of enquiries
We do not sell, rent, or trade your personal information to third parties.
3. Communication Methods
By submitting an enquiry, you consent to being contacted by Wolvenrock via:
- Email
- Phone
- WhatsApp or similar messaging services
Communication will relate only to your enquiry or related matters.
4. Data Storage & Security
We take reasonable measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Third-Party Services
The Website may use third-party services such as:
- Website hosting providers
- Email services
- Spam protection tools
These service providers may process limited data solely for the purpose of providing their services.
6. Cookies
This Website may use basic cookies for:
- Functionality
- Performance
- Security
Cookies do not collect personally identifiable information unless you voluntarily provide it.
You may disable cookies in your browser settings, although this may affect site functionality.
7. Your Rights (POPIA)
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Withdraw consent to processing
Requests can be made by contacting Wolvenrock directly.
8. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.
9. Changes to This Privacy Policy
Wolvenrock reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.
10. Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact Wolvenrock using the contact details provided on the Website.